1. Introduction

Welcome to Subji.in! These Terms of Use (“Terms”) govern your access and use of the Subji.in website (www.subji.in) and our mobile application (collectively, the “Platform”). By using the Platform, you agree to these Terms, which form a binding legal agreement between you and Subji.in. If you do not agree to these Terms, do not use the Platform.

2. About Us

Subji.in is operated by  FRUVORRS SAFEFOODZ LLP, a company incorporated under the Companies Act, 2013, with its registered office at Nehru Nagar, Kanjurmarg East, Mumbai 400042 (“Company”). We specialize in the delivery of fresh fruits and vegetables directly to your doorstep.

3. Service Availability

Our services are available exclusively within specified areas in Mumbai, India. The Company reserves the right to modify or discontinue service areas at any time without prior notice.

4. User Registration

When you register on the Platform, you may be required to provide personal information such as your name, email address, phone number, and postal code. Registration implies consent to receive promotional communications and newsletters.

5. Ordering and Pricing

The Platform lists various fruits and vegetables (“Products”) available for delivery in specified Mumbai locations.
Availability and delivery areas are subject to change, which will be updated on the Platform.
We reserve the right to limit order quantities, reject, or cancel orders if necessary.
While we strive for accuracy in product descriptions and pricing, discrepancies may occur, and we reserve the right to correct them without obligation.
Payments must be completed at the time of order. Delivery charges will be specified during checkout.

6. Payment Methods

Various payment options are available on the Platform. More details can be found in our FAQs section.

7. Returns and Refunds

We offer a 100% money-back guarantee on all products. If you are unsatisfied with the quality or freshness of a product, you may return it at the time of delivery for a full refund in store credit. More details are available in our FAQs.

8. User Conduct

Users of the Platform agree not to:

Engage in unauthorized use of others’ information.
Upload harmful, defamatory, obscene, or illegal content.
Violate intellectual property rights.
Impersonate others or disrupt the Platform’s operations.
Engage in actions that threaten national security.
Harvest or collect user data without consent.

9. Intellectual Property

The content and materials on our Platform, including trademarks, logos, and service marks, are owned by or licensed to the Company and are subject to copyright and other intellectual property laws.

10. Account Suspension

We reserve the right to suspend or terminate your account if you engage in activities that breach these Terms or are harmful to the Platform or its users.

11. Order Cancellation

You may cancel your order before the specified cut-off time for a full refund.
The Company may cancel orders under certain conditions, such as suspected fraud or Terms violations.

12. Disclaimer

Products sold on our Platform are perishable. We advise customers to follow all handling instructions.

13. Promotional Offers

Promotional offers on the Platform are subject to additional terms which will be provided with such offers.

14. Copyright and Trademarks

All content on the Platform is the property of the Company or its licensors and is protected by intellectual property laws. No use of any Company trademark, trade name, or trade dress in this Platform may be made without prior written authorization.

15. Governing Law

These Terms are governed by the laws of India. Any disputes arising will be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

16. Termination of Use

The Company may terminate your access to the Platform without notice and for any reason, including breach of these Terms.

17. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Amendments to Terms

The Company reserves the right to amend these Terms at any time. By continuing to use the Platform after such changes, you agree to the revised Terms.

19. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Address: FRUVORRS SAFEFOODZ LLP( Subji.in™) , Nehru Nagar, Kanjurmarg East, Mumbai 400042, INDIA

Email: customercare@subji.in

20. Copyright Notice

© 2024. Subji.in™.  All rights reserved. Unauthorized use is prohibited.

This document ensures that all users are aware of the conditions that govern the use of our Platform and what they can expect from Subji.in. It provides a clear framework for interactions and transactions on our website and mobile application, aiming to ensure satisfaction and compliance on all sides